Information
We pride ourselves on our adaptability and commitment to excellence in every aspect of our service. Explore what we have to offer and how we can contribute to your success.
Frequently asked questions
About Our AI Bot Solutions
Q: What exactly do your AI bots do for my business? A: Our AI bots handle customer inquiries 24/7, schedule appointments automatically, answer common questions, capture leads, and provide instant responses on your website, social media, and phone system. Think of them as your most reliable employee who never takes a break.
Q: How are your bots different from basic chatbots I see everywhere? A: Basic chatbots just answer simple questions. Our AI systems are complete customer engagement solutions that schedule appointments, qualify leads, integrate with your calendar, send follow-ups, and provide detailed analytics. They're designed specifically for small business workflows.
Q: Will my customers know they're talking to a bot? A: Our bots are clearly identified as AI assistants, but they communicate naturally and helpfully. Most customers prefer getting instant answers from a professional bot over waiting hours for human responses.
Implementation & Technical
Q: How long does it take to get my AI system running?
A: Most systems are live within 7-14 days. This includes setup, customization to your business, staff training, and testing. No months-long implementations like big corporate systems.
Q: Do I need technical knowledge to use this?
A: Not at all. We handle all the technical setup. You'll receive simple training on monitoring conversations and updating basic information. If you can use email, you can manage your AI system.
Q: Will this work with my existing website and tools?
A: Yes. Our bots integrate with virtually any website, most calendar systems, popular CRMs, and social media platforms. We work with what you already have.
Q: What if my industry is very specialized?
A: We create industry-specific templates for businesses like dental practices, law firms, retail stores, and service companies. Your bot understands your industry's terminology and common customer questions.
Pricing & ROI
Q: How much do your AI solutions cost? A: Our packages start at $497/month for basic customer engagement systems, with most small businesses investing $800-1,500/month for comprehensive solutions. No hidden fees or surprise charges.
Q: How quickly will I see return on my investment? A: Most clients break even within 4-8 weeks. The dental practice in our case study saw an extra $47,000 in monthly revenue within 6 months—paying for the system many times over.
Q: Are there setup fees or long-term contracts? A: Setup is included in your first month. We offer month-to-month agreements because we're confident you'll see results and want to stay. No long-term contracts required.
Support & Training
Q: What kind of support do I get after launch? A: You receive ongoing optimization, performance monitoring, monthly strategy calls, and 24/7 technical support. We're partners in your success, not just vendors.
Q: Will you train my staff? A: Absolutely. We provide comprehensive training for your team on using the system, interpreting reports, and maximizing results. Training is included, not an add-on.
Q: Can I make changes to my bot myself? A: You can update basic information like hours and pricing. For more complex changes, we handle modifications quickly—usually within 24-48 hours.
Results & Expectations
Q: What kind of results should I expect? A: Typical clients see 20-40% increases in lead conversion, 50-70% reduction in missed customer inquiries, and 15-35% growth in new customers within the first 6 months.
Q: How do I know if it's working? A: You receive detailed monthly reports showing conversation volume, lead quality, conversion rates, and revenue attribution. You'll see exactly how many customers came through your AI system.
Q: What happens if customers need human help? A: The bot seamlessly transfers complex issues to your staff with full conversation context. Your team gets better qualified leads and fewer routine questions.
Business Concerns
Q: I'm worried about losing the personal touch with customers. A: Our bots enhance personal service by handling routine tasks so your staff can focus on complex, high-value customer interactions. You'll actually have more time for personal attention where it matters most.
Q: What if I have very low website traffic? A: Our bots work across multiple channels—website, social media, and phone systems. Even with modest traffic, the 24/7 availability and lead capture capabilities typically increase overall customer engagement.
Q: Can I try it before committing long-term? A: Yes. We're so confident in our results that we offer month-to-month agreements. See the impact firsthand before making any long-term commitments.
Q: What makes you different from other AI companies? A: We focus exclusively on small businesses with 1-50 employees. We understand your challenges, budget constraints, and need for immediate results. You work directly with experienced professionals, not junior account managers.